These Terms and Conditions (the "Agreement") govern your use of Fitzdares, including the website, mobile app, and any other services provided by us (collectively, the "Platform"). Please read these terms carefully as they contain important information about our platform and its operation.
By accessing or using our Platform, you agree to be bound by these Terms and Conditions. If you do not accept these terms, please exit this site immediately.
Our Platform is intended for users who are at least 18 years old (or the minimum age required in your jurisdiction). You must provide true and accurate information when registering with us, including your name, email address, password, and other details as requested. By providing false or misleading information, you may be subject to account suspension or closure.
We are committed to responsible gaming practices and ensuring that our users meet the minimum age requirements in their jurisdiction. If we have reasonable grounds to believe that a user is under 18 (or the applicable minimum age), we reserve the right to suspend or close their account without notice.
Our Platform is intended for use by residents of countries where it is legal to gamble online and has been approved for operation in those jurisdictions. We reserve the right to restrict access to our platform from certain countries, including but not limited to restricted territories within Great Britain (GB) as specified in Schedule 4A of the Gambling Act 2005.
You must register with us using your true and accurate details to open an account on our Platform. You may only create one (1) account per user, sharing it is not allowed. By creating an account, you confirm that you are authorized to use any payment method or account used in connection with the Platform.
You must maintain accurate and up-to-date information about your identity, address, phone number, and other personal details as requested by us from time to time. Failure to provide accurate information may lead to your account being suspended or closed.
To prevent money laundering and the funding of terrorist activities, we reserve the right to request verification of users' identities before allowing them access to certain features on our Platform. Users must comply with any requests made under this clause promptly.
It is your responsibility to ensure that all information provided when registering or updating your account with us is accurate and up-to-date at all times. Failure to keep accurate details may result in delays or restrictions being placed upon your account.
You are entirely responsible for maintaining the security of any device used to access our Platform, including passwords (see "Login Credentials" below) as well as keeping secure all credentials linked to deposit methods and account balance replenishment mechanisms such that no unauthorized users may be able to access or withdraw funds.
You are fully responsible for maintaining the security of your login details and must not share them with anyone. You agree to keep confidential any password(s), username, and other identifying information used by you in relation to an account on our Platform at all times.
We reserve the right to suspend or close accounts where we reasonably believe that users are engaging in prohibited activities such as multi-accounting (see below) or exploiting system vulnerabilities. Without prejudice to this right, the following behaviors shall be considered a breach of these Terms:
We monitor activity and will take swift action against individuals who attempt to register multiple accounts, engage in unauthorized sharing or transfer of funds between these, utilize stolen credit cards to fund deposits, use false or fake identification documents for registration purposes, attempt defraud other users through scamming methods (e.g., selling login details).
Bonuses are offered at the discretion of us. These Terms & Conditions apply when using bonus offers in conjunction with your account balance replenishment mechanisms. If a user wins after claiming such an offer but fails to satisfy any conditions attached, all winnings from that session (including those already awarded) will immediately be forfeited.
To remain eligible for future bonuses or prizes offered on this site by us, the customer must meet certain requirements outlined below ("play-through" or "wager through"), as further detailed in our Promotions Page at any given time:
We reserve the right to monitor all transactions taking place on our platform, especially those linked with bonus offers. This includes assessing user patterns over extended periods of playtime.
All transactions will be reviewed by us before approval; further rules may apply according to your payment method or currency used for each transaction. Our goal remains customer satisfaction but also maintaining compliance standards in financial regulations.
For safety reasons, all withdrawal requests will undergo additional verification procedures prior to processing:
Responsible Gaming Expectations
We take responsible gaming seriously; our tools allow for management restrictions on spending limits, session duration limits (limits placed on playing time), loss limits, cooling-off/time-out periods to give users control over their gambling experiences. You may choose from multiple options provided through this platform including reality checks to aid in keeping track of spent funds.
If you wish to be excluded from access or request account suspension we honor requests made using the relevant functionality on our site while it is active and shall take reasonable efforts not to make such features easily accessible.
We use random number generators (RNGs) approved by an independent third-party audit body, such as eCogra or iTech Labs, ensuring randomness of game results at all times.
In the unlikely event that a technical issue prevents you from completing your gameplay session and/or resulting losses being refunded immediately due to an unavoidable interruption (server errors not counted), please reach out customer support via email or live chat for resolution assistance; their contact details are available in FAQs section found on our Platform's footer area.
We may suspend, modify or terminate your use of the platform at any time if we have reason to believe that you:
Upon suspension or closure due solely to administrative reasons, account balances shall be retained and will not undergo a chargeback procedure upon refund.
All content on the platform including but limited to design and graphics belong exclusively to Fitzdares (registered trademarks herein). Your use of our services does not grant any right or interest in said intellectual property assets save for what may arise from explicitly-stipulated permissions given within this agreement document.
